Careers in Web Hosting Support
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Technical Support Representative
As a Technical Support Representative (TSR) with ServerSitters, you will be responsible for responding to customer support and technical inquiries via helpdesk, live chats and phones as required.
Must Have Skills
:- Familiarity with Webhosting technologies.
:- Excellent customer service skills.
:- Excellent multi-tasking ability.
Linux/Windows System Administrator
As a System Administrator, you will be responsible for responding to technical support issues when necessary, as well as correcting server related problems on Linix/UNIX or Windows servers. In addition, you may be required to write short bash scripts, maintain internal systems and other systems administration tasks.
Must Have Skills
:- Familiarity with webhosting technologies and web servers.
:- Linux/UNIX experience.
:- Windows server experience.
Operations Manager – SOC / NOC
The NOC/SOC serves as the central coordination point for the monitoring and reporting functions of traditional datacenter and cloud infrastructure operations for select GDIT Federal civilian and healthcare customers. The NOC/SOC provides enterprise-wide operational monitoring and reporting on infrastructure and performance metrics related to network, servers, capacity, outages, security, enterprise application subsystems, etc.